This Application collects some Personal Data from its Users.
Data Controller and Owner
CCO Inc. Hosting
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie and Usage Data.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.
Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Remarketing and Behavioral Targeting.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
- 1. What information do we collect? How do we collect it?
We collect personal data to give you the most enjoyable experience in using our services. We take the vast majority of these data directly from you in the following situations:
– when you create a CCO Inc. Hosting client account by ordering a service on our site (billing data that includes your first and last name, address, email, phone);
– when ordering a domain, in certain situations (at the request of the registrars responsible for those domains), we also collect personal data;
– when you send a message through the contact form or support ticket.
The personal data mentioned above are retrieved and collected with the explicit and unequivocal consent expressed by the free transmission, by informing the purpose for which the data are collected as provided in Art. 1.2 , the Customer or User having the right to withdraw his / her consent.
It should be noted, however, that we are still collecting a series of information by methods that are not as obvious as those mentioned above but which we will explain in the following:
– Customer account information that is collected during the time you use our services (example: account number, purchases, expiration dates etc);
Place of processing : Serbia (Europe)
Art. 1.2 The collection of data
– for customer communication (administrative, commercial, technical)
– for billing
– for Domain Registration
The data is not used for any purposes other than those related to the good performance of communication with the client – it is not sold for marketing / commercial purposes
Art. 1.3 Who has access to this data?
– CCO Inc. Hosting staff
– External Accounting Service (only for billing data)
– Collaborators (Security Audit, other services strictly related to the functionality of the CCO Inc. Hosting platform)
– Payment Processors (PayPal)
– Registrars of national or international domains (eg NameSillo, Namecheap and others)
– Online software (Zendesk INC. – only IP address: Live chat support stored on Zendesk servers, Google Adsense — traffic report – stored on Google servers);
– Governmental or civilian, national or international authorities having the object of overseeing compliance with applicable national and international law.
Art. 1.4 How to see, modify and/or delete the information that we have stored
You can access your CCO Inc. Hosting client area both for viewing the personal data that we store about you, and for modifying and deleting them.
If you request data to be erased, it will be honored within 30 days, provided these data are not yet used in your relationship with purchased and active services, or if they are not required in other legal situations (tax or prevention and fight against cybercrime, for example).
Art. 1.5 How do we secure and store data about you?
We abide by commonly accepted standards for taking, storing and securing data, including encryption in certain situations. CCO Inc. Hosting keeps this data as necessary to provide you with the services you have purchased, but also for a number of legal reasons, such as: – Under the law, contract, or other similar obligations applicable to our business – To preserve, resolve, defend and enforce our contractual rights – To keep accounting records
Additional information about Data collection and processing
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
System Logs and Maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.
The legal or natural person to whom the Personal Data refers to.
Data Processor (or Data Supervisor)
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The hardware or software tool by which the Personal Data of the User is collected.
Small piece of data stored in the User’s device.
Notice to European Users: this privacy statement has been prepared in fulfillment of General Data Protection Regulation (GDPR), on the subject of Privacy and Cookies.